So the next time you need a replacement for your car, say a new headlight or a better exhaust muffler, buy online. You would be surprised to know that there are hundreds of websites offering a wide range of auto parts and accessories. Many of these online shops carry OEM (Original Equipment Manufacturer) replacements and aftermarket performance parts for your vehicle. Their massive online catalogues can be sorted according to auto part, type of car, and year of make so you can zero in to what you need in no time. Unlike your brick and mortar auto parts retailer, online auto parts merchants will inform you through email or by phone when an accessory that is not in stock becomes available.
There is no question about the convenience offered by online auto parts shopping to busy car owners but you may want to take certain precautions to ensure a smooth and enjoyable shopping experience.
1. Know your online retailer. You want only the best replacements for your car so make sure you are shopping in reputable online stores. Check out their inventory of car accessories. Does the store offer a wide selection for a particular replacement? Does it provide relevant information about the product features and pricing? Click on the site's About link and see if the store has clearly disclosed who they are and how to reach them. A good way to determine an online store's reputation is through the quality of its customer service.
2. Protect your privacy.
Shop only at secure websites. When you're at the checkout page, the address on your browser should begin with 'https' instead of just 'http'. 'https' means the the online transaction is being secured from malicious interception. It is very important to read the store's Privacy Policy so you know exactly what the store will do with the personal and financial information you are giving to them. Look for eTrust, VeriSign, HackerSafe, BBBOnline Reliability Program, and other privacy enforcement seals to guarantee your security and privacy.
3. Keep a record of your transactions. Take note of the shipping and handling fees and total charges before you click on that Buy button. The total price you pay for a new car part is often higher than the published one. Make sure to printout receipts, confirmation emails, and other information related to your order so you have something to back you up in case you have questions or problems with the shipment.
4. Read the fine print.
There are cases when what is delivered to you is different from what you ordered and you have to return it. While rare, errors such as this do happen so read the online merchant's cancellation, return, and complaint-handling policies. Does the store offer warranties for its auto parts and accessories, and who honors that warranty? Do you get a refund to your credit card or get a store credit? If these are not posted, it is wise to call or send an email to customer service first before going ahead with your purchase.
So there you have it. These tips seem too much a bother at first but as you get to know the best auto parts retailers online and become comfortable with their system, you eventually save yourself some headaches and disappointments. Happy online shopping!
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